Returns
We accept returns within 30 days of delivery.
To be eligible, items must be unused, unopened, and in original packaging.
For health and safety reasons, opened tea products cannot be returned.
Refunds
Once we receive and inspect your return, we will notify you of approval or rejection.
Approved refunds will be processed back to your original payment method within a few business days.
Damaged or Wrong Items
If your order arrives damaged or incorrect, please contact us within 7 days with photos.
We will send a replacement or issue a full refund.
Non-Returnable Items
- Opened tea products
- Sale items
- Gift cards
Shipping Costs
Return shipping costs are the responsibility of the customer and are non-refundable.
Need Help?
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